Cancellation Policy

We have a 24-hour cancellation policy for appointments. You will get a text message or email 24 hour before your appointment please reply Y to confirm your appointment or it may be cancelled.

People who cancel less the 24 hours may be charged up to 50% of your full service.

No show will be charged 100% of your service.

For big service like custom colours, AGI ONE and eliminator you may need to put a deposit down before this service to secure your appointment time.

As partnership with sustainable salon a $3 fee this is on top of you service and goes straight to sustainable salon on your behalf